Great tips on how to plan a productive brainstorming session, including scoping the right brainstorming questions and prioritising ideas for further development. This post is part of Civic Service Design Tools + Tactics, a resource for introducing public servants to service design, published by the Mayor’s Office for Economic Opportunity Service Design Studio.
This free downloadable template is called the user journey.…
A great Medium post on why "design thinking" is a reframing…
Move from a handful of ideas and insights into a…
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