The He(art) of Designing Policies – The Human Experience Lab

This online article is posted by Challenge magazine, a publication for the Singapore Public Service. Recognising that citizens increasingly want a greater stake in shaping their future and Singapore’s progress, The Human Experience Lab, Prime Minister's Office aims to shift public officers’ mindset from a “we know best” attitude to one of co-creating and co-designing with citizens. One way to involve citizens more is to create simple low-cost prototypes to get quick feedback.

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