Talk to People: Talking to People One-on-One

To lead a great interview, you need to make your interviewee feel comfortable and relaxed — less like they’re being interviewed and more like they’re just having a conversation. There are 2 free downloadable sample consent form templates. This post is part of Civic Service Design Tools + Tactics, a resource for introducing public servants to service design, published by the Mayor’s Office for Economic Opportunity Service Design Studio.

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