A project journey is a simple way to visualize a process. In MindLab, we use the Project Journey to facilitate a process focused dialogue in the beginning and evaluation of a project. Mindlab is an inter-ministry government innovation lab that invents, develops and experiments with new ways to find and define problems as well as new approaches to solving them in a relevant and effective manner.
FutureGov uses design, technology and change to make public…
One of the methods we use is participant observation, which…
Defining How Might We questions is a simple, but highly…
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