- 05. Empathy+3 more
- 26. Mar
Film & Sound tool – Mindlab Denmark
The presentation of citizens' experiences creates empathy for decision-makers and is a strong springboard for the development of better ideas at workshops. The work in ministries is often full of abstraction, and meetings that remain abstract, which rarely results in concrete solutions. Using short audio or movie clips we have learned that; they always stimulate empathy, commitment and drive, and are a great way to get participants at a workshop to discuss a topic and then think in specific solutions. Mindlab is an inter-ministry government innovation lab that invents, develops and experiments with new ways to find and define problems as well as new approaches to solving them in a relevant and effective manner.