- Toolkit+2 more
- 26. Mar
A Rough Guide to the Shift Surrey Approach
Shift Surrey was undertaken by officers in the council, who realised that in order to deliver services in difficult times, residents and officers needed to be empowered to deliver differently. This guide helps you to design better public services. Whether you are a resident frustrated by a system or a professional who want to put ideas into action, we hope that this will become a useful tool that you can keep coming back to.